When you register and use the 300k platform, we collect several categories of personal information to ensure the services we provide run smoothly, securely, and in line with your needs as a user in Malaysia. This information is collected directly from you during registration, through your use of the platform, or automatically via tracking technologies built into our systems.
During registration, you are required to provide your full name, date of birth, an active email address, a valid Malaysian mobile number, and a password of your own creation. This information is used to verify your identity, create a unique account, and ensure that only the legitimate account holder can access 300k services. For identity verification (KYC) purposes, we may also request a copy of an official identification document such as a MyKad or a valid Malaysian passport.
We automatically log technical information about the device you use to access the 300k platform, including device type, operating system, browser model, IP address, time zone, and language settings. This data helps us diagnose technical issues, detect suspicious access, and optimise platform performance so your gaming experience remains seamless wherever you are in Malaysia.
All financial transactions on the 300k platform are processed in Malaysian Ringgit (RM). We record transaction-related information such as your chosen payment method, deposit and withdrawal amounts, transaction reference numbers, and the date and time of each transaction. For security purposes, sensitive details such as full bank account numbers or credit card information are not stored directly in our systems and are processed through a PCI-DSS compliant payment gateway.
We also collect data on how you interact with the 300k platform, including the games you play, session duration, login frequency, pages visited, and saved settings preferences. This usage data is aggregated and used solely to improve the user experience, develop new features, and ensure compliance with our responsible gaming policy.
Every piece of information we collect from 300k users has a clear, legitimate purpose, limited to the operational needs of the platform and the best interests of our users in Malaysia. We do not use your data for any purpose not stated in this document without first obtaining your consent.
We adhere to the principle of data minimisation — we only collect information that is strictly necessary for the purposes stated above, and we do not retain data longer than required under applicable operational and legal requirements.
The 300k platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how users interact with the various sections of our platform. Cookies are small data files stored on your device by your web browser when you visit our website, and they play an essential role in enabling the platform's core functions to work correctly.
We use several types of cookies on the 300k platform. Session cookies used to maintain your login status during an active session and will be automatically deleted when you close your browser. Preference cookies storing your preference settings — such as interface language and display options — so you do not need to reconfigure them each time you visit the platform. Security cookies help us identify recognised devices and detect any unauthorised access attempts on your account. Analytics cookies used internally to understand platform usage patterns for ongoing improvement.
You have the right to manage your cookie preferences through your web browser and may choose to block or delete cookies at any time. Please note, however, that blocking certain cookies may affect the functionality of the 300k platform and you may not be able to enjoy an optimal user experience. We recommend keeping essential and security cookies enabled to ensure your account remains protected while using our platform.
The security of your personal data is 300k's highest priority, and we continually invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, loss, damage, or unintended disclosure. All data transmitted between your device and 300k's servers is protected using 256-bit SSL/TLS encryption — the same security standard used by leading financial institutions in Malaysia.
300k user personal data is stored on secure servers protected by multiple layers of access control, including two-factor authentication for staff access, continuous monitoring for cyber threats, and periodic security audits conducted by independent experts. Our databases use encryption at rest to ensure stored data cannot be read by unauthorised parties, even in the event of a physical breach.
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy — typically for the duration your account remains active, plus seven years following account closure, to meet Malaysian financial record-keeping and legal requirements. Once the stipulated retention period expires, your data will be securely deleted or anonymised in accordance with our internal procedures. In the event of any data security incident affecting your personal information, 300k will notify you within a reasonable timeframe as required by applicable law.
300k does not sell, rent, or trade users' personal information to any third party for marketing or commercial purposes. Our core principle is clear: your data belongs to you, and we only share it in limited, controlled circumstances solely to support the operation of the services you use every day on the 300k Malaysia platform.
There are a limited number of circumstances in which data sharing may occur. Payment service providers bound by strict confidentiality agreements with 300k receive the transaction information required to process your deposits and withdrawals in MYR via methods such as FPX, Touch 'n Go eWallet, and GrabPay. Technical infrastructure service providers such as cloud computing services used to host our platform, may also process your data — however, they are bound by strict data processing agreements and are not permitted to use that data for their own purposes. In situations where we are required by Malaysian law or a valid court order to disclose user information to the relevant authorities, we will comply with those legal obligations while endeavouring to notify the affected user where not prohibited by law.
All third parties working with 300k are required to sign data protection agreements ensuring they handle Malaysian users' information in accordance with the standards set out under Malaysia's Personal Data Protection Act (PDPA) 2010 and our privacy policy. We conduct regular audits of all third-party providers to ensure adequate data protection standards are consistently maintained throughout the duration of the service partnership. Should there be any changes to our data-sharing relationships with third parties that may affect your privacy, we will update this privacy policy and notify you via an in-platform notification or your account's official email.
As a registered 300k platform user in Malaysia, you have certain rights over your personal data that are recognised and protected under Malaysia's Personal Data Protection Act (PDPA) 2010. We fully respect these rights and provide accessible, responsive channels for you to exercise them whenever you need to.
You have the right to request and receive a copy of all personal data we hold about you. Data access requests will be processed within 21 business days from the date the request is received by our team.
If you find that any of your personal data in our system is inaccurate or out of date, you have the right to request a correction. You can update basic account information directly through your account profile page.
You may request the deletion of your personal data when it is no longer needed for the purpose it was collected, subject to record-keeping obligations prescribed by Malaysian laws governing financial operations and gaming platforms.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once your objection is received, we will stop processing your data for that purpose immediately, with no questions asked.
To exercise any of the rights listed above, please contact our data protection team by email at [email protected], stating the nature of your request, your user account number, and any relevant details. All requests will be taken seriously, and we are committed to responding within the timeframe prescribed by applicable Malaysian law. Please note that certain data rights requests may require additional identity verification to ensure the security of your account.
300k reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, relevant Malaysian legislation, or improvements to the services we offer. Whenever a material change is made, we will display a prominent notice on the platform's homepage and send a notification to the email address registered to your account, so you are always informed about how your data is being handled.
Changes to this policy take effect on the date stated in the update notice, and your continued use of the 300k platform after that date constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically — at least once every six months — to stay informed of the rights and protections available to you as a 300k Malaysia user. The date of the most recent update is always displayed at the top of this document for easy reference.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to our team. We are committed to responding to every enquiry with transparency, professionalism, and in a reasonable timeframe, to ensure the satisfaction and safety of 300k users across Malaysia. Open communication with our users is an integral part of our commitment to responsible privacy practices.
Register your 300k account today and enjoy a premium gaming experience secured to the highest safety standards for Malaysian users.